Contact us

We are here to help and answer any questions you may have

Guarantee

18K Gold

Secure Delivery

Transparency

Phone Consultation

Direct line with jewelry experts

For instant price inquiries, order assistance, or custom design questions, feel free to call us.

Phone number available on request

Showroom & Atelier

In-person showroom visits

Central Atelier & Boutique, dedicated to fine jewelry showcases and private appointments.

Sat - Thu: 09:30 to 20:30

Online Messaging

Instant chat & social channels

Reach us on social media for catalogs, live rates, and private consultations.

Available on all major messengers

Send Us a Message

Fill out the form below and we will get back to you promptly

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Atelier Working Hours

Our customer care team and jewelry consultants are active during the following hours to respond to your calls and inquiries:

Saturday - Wednesday 09:30 - 20:30

Thursday 09:30 - 18:00

Friday & Official Holidays Online & Web Inquiries Only

Fast Response Commitment

All messages received through this form are reviewed by our specialists and answered within standard working hours.

Frequently Asked Questions

Common Inquiries & Answers

Quick answers to important questions about gold orders and delivery

Prices on our website are updated dynamically according to official live gold bullion rates. Each product price transparently accounts for exact piece weight, standard craftsmanship wage, and official statutory guidelines without hidden charges.

Yes! Our atelier features master jewelry artisans and 3D modeling designers. You can send us your reference photo, sketch, or required gold weight through this contact form or directly via WhatsApp to receive a preliminary quote and 3D mock-up.

All precious shipments are packaged in tamper-evident sealed security boxes, 100% insured up to their full value, and delivered via dedicated couriers with secure PIN verification or registered express mail.

Yes, every single piece is delivered with an official registered invoice containing the exact weight, standard 18K purity stamp (T750), gemstone specifications (if applicable), and serial code for lifetime authenticity.